Ask any sales leader how selling has changed in the past decade, and you’ll hear a lot of answers but only one recurring theme: It’s a lot harder...

For eleven years now, since retiring from the FBI, I have been working with business executives from all over the world. My principal objective...

For sales professionals looking to kick off the year with a powerful dose of inspiration and sales savvy, the decision to attend The Art of Sales...

In the years since writing “Never Eat Alone,” I’ve been building on the de facto title of “one of the most connected people in the world” to delve into how to turn...

Every salesperson is looking for the fastest way to "close" a sale. Jeffrey Gitomer offers two words that are the most powerful words to affirm the prospect’s intention to buy. They also allow

Closing remarks by Bill Williams and Visual Summaries drawn by Tristan Miller based on the speakers from The Art of Sales in Toronto on January 26, 2016.

So to build a strong relationship you have to get into something that I call “friend category.” From what I believe and what I’ve experienced and what...

We all evolve. Change is an absolute. Life is about mental, physical and spiritual growth. The more introspection, the faster there is growth. Sometimes we...

How do you build your sales team? Can you be sure that it has the best possible talent? Here are the 7 essential skills crucial to a successful sales team, from self-motivation, to persistence.

Ask any company today what their number one priority is and chances are the overwhelming majority would respond with, “Our customers, of...

Pitching has become enormously important. We’re pitching all the time and we tend to rely on the elevator pitch – which is not necessarily wrong, it’s just a little bit...

Have you ever wondered why 20% to 60% of your customers leave you? Often within the first 100 days? Joey Coleman is a world-renown customer...

Visual thinking is the future of business problem solving. Using our innate ability to see – both with our eyes and our mind’s eye – gives us entirely new...

2015 marked a huge milestone: according to StatsCan, for the first time in Canada’s history, the number of persons aged 65 years and older exceeded the...

In terms of whether it’s critical in terms of sales success today, I think you’ve got to look at the data. When you look at the data you see that...