Sales is an art. There’s no question about it. I think the first thing for someone to learn his craft must know is: what is the essence of...

The debate as to whether cold calling is a viable means of engaging with potential buyers and prospects has been raging since the phone was created, probably before that.  If you have been...

There are so many ways in which people are different, and we’re constantly saying to each other “I’m right, you’re wrong, you’ve got to...

Understanding how your organization’s salesfocused staff can visually communicate trust to their customers and prospects—with the best body language...

To be a great leader, I think, takes dedication and it takes discipline. It’s like anything, I think there are people that have natural abilities and I think leaders are...

The Art of Leadership came to Vancouver on September 16, 2016. This document summarizes the presentations of the day featuring Tom Peters, Sir Ken Robinson, Neil Pasricha, Tammy Heermann, Michael Bun

On September 16, 2016 The Art of Leadership came to Vancouver featuring six bestselling authors and internationally renowned thought leaders. Here are the major lessons from each speaker.

So to build a strong relationship you have to get into something that I call “friend category.” From what I believe and what I’ve experienced and what...

We all want to be sold to by somebody who seems “real” to us. Maybe this is in response to a history of feeling generally disenchanted with our leaders—some...

The real key is initially to become competent. No one’s going to respect an incompetent leader. The area’s that are within your purview that you have...

The modern marketplace demands that people possess a wide range of skills. But what core qualities are truly essential to career advancement, regardless of...

Well, it depends on the company. I obviously live in tech, for the last nine years all I've really known is software and technology startups...

We all evolve. Change is an absolute. Life is about mental, physical and spiritual growth. The more introspection, the faster there is growth. Sometimes we...

Pitching has become enormously important. We’re pitching all the time and we tend to rely on the elevator pitch – which is not necessarily wrong, it’s just a little bit...

“I didn’t realize it would be this exciting around here,” said one employee during a lunch I typically have with team members who are...