Canadians love their smartphones. 33% of us have one and we don’t leave home without it. With 79% of Canadian smartphone users unable to leave...

The headline of this post may seem a bit odd since everyone knows what content marketing is. I mean, it’s all we’ve been talking about for the last few years...

How did homemade donuts lead to a passion for innovative marketing and customer engagement technology? Well, that’s a tasty little tale. In 2000, I was...

Want to know why things go viral?  I have a secret for you.  It’s not luck. From the Harlem Shake to Rutgers basketball coach abusing his players, hardly a...

There is much the corporate world can learn from this 25-year-old diva, whose talent for building a brand might even surpass her formidable performing...

Most of us fight the daily whack-a-mole war on email and try to split our time judiciously between multiple devices and infinite amounts of digital content...

Marketers all want to generate word-of-mouth. But we sometimes forget that this inherently means giving up control.  We need to remember that advocates are...

Dr. Ijad Madisch kept getting ‘stuck’ in his experiments. Madisch, a Harvard-trained virologist with a PhD, wasn’t failing as much as sensing inefficiency...

In January, 2011, the World Economic Forum and Bain & Company published a report entitled “Personal Data: The Emergence of a New Asset Class.” The...

Marketers were simply responsible for creating a demand for their products or services. Someone else took care of the consumer relationship pre or post...

Understanding people through direct experience has become a forgotten part of American business. Here's how strangers can and should help shape...

The Art Of returned to Vancouver in September with a star-studded line-up of speakers including: Arianna Huffington, Scooter Braun, Tom Fishburne, Eric...

Love him or hate him, you've heard the name Justin Bieber. You’ve heard of the term, “Bieber Fever,” and you’ve probably even seen commercials of his...

In any supermarket chain, some things are easy to find. Apples. Milk. Bread. But if you're looking for flaxseeds? Coconut milk? Prunes? Who...

Everyone from Fortune 500 companies to the corner coffee shop has realized that word-of-mouth helps things become popular – in fact, it’s up to 30...