Joey offers a unique and insightful take on customer experience; a topic that is well-covered but rarely covered well.
Partner,
Deloitte Canada
Very lively presentation! Keeps attention all the way through with some great numbers and great resources! If there is one presentation you should see, this is THE one!
Cathy van der Ha,
entrepreneur
Bill is the best of the best – I’m happy to speak as a ‘happy customer’ and tell people how much of a partner he was in our journey
Lindsay Markle,
Human Resources Consultant Manulife Financial
I have personally attended 100's of these events, this one was definitely at the top!
Sebastian Demedeiros,
Director Training & Development Timothy's
I have been a big fan & supporter of The Art of... conferences since the very beginning, simply because I believe it delivers real, actionable, business value. Thank you for helping me, and many others in the endless pursuit of knowledge.
David Yee,
Vice President, Sales Aon Risk Services
Joey Coleman gets it - he understands what makes customer relationships terrific. Understanding how our customers see the relationship is just the first step in building rewarding customer relationships that last a lifetime.
Michael Ramsay,
Director Deloitte Canada