The different mix of people, each with a few overlapping themes and ideas provided a learning experience that was well connected from one speaker to the next. The continuing thread of related ideas was the strength of this conference.
Arthur Deane,
Manager Human Development Consultants
Bill created a very tailored training day focussing on key competencies, guiding all to complete and integrate a detailed action plan for improvement.
Tina Veenstra,
Learning Specialist Saint Elizabeth Health Care
I have personally attended 100's of these events, this one was definitely at the top!
Sebastian Demedeiros,
Director Training & Development Timothy's
Great conference... Montreal needs more great conferences!
Liseanne Gillham,
Sr. Marketing Manger Autodesk
Joey Coleman gets it - he understands what makes customer relationships terrific. Understanding how our customers see the relationship is just the first step in building rewarding customer relationships that last a lifetime.
Michael Ramsay,
Director Deloitte Canada
Joey offers a unique and insightful take on customer experience; a topic that is well-covered but rarely covered well.
Partner,
Deloitte Canada