Joey Coleman gets it - he understands what makes customer relationships terrific. Understanding how our customers see the relationship is just the first step in building rewarding customer relationships that last a lifetime.
Michael Ramsay,
Director Deloitte Canada
The different mix of people, each with a few overlapping themes and ideas provided a learning experience that was well connected from one speaker to the next. The continuing thread of related ideas was the strength of this conference.
Arthur Deane,
Manager Human Development Consultants
Joey offers a unique and insightful take on customer experience; a topic that is well-covered but rarely covered well.
Partner,
Deloitte Canada
Made me think and consider things I hadn't before - Excellent!
Lorraine Bauer,
Managing Director Canadian Association of Family Entreprise
Fantastic Event... Very resourceful for Managers at all levels & of all areas!
Kara Lee Miller,
Senior Manager Talent Development CARA
An excellent selection of speakers on topics current to management development.
Corrie Gicante,
Coordinator Coaching/Mentoring Ontario Catholic Supervisory Officers Association