Top Insights from Jacqueline Carter

The room went silent when leadership & mindfulness expert Jacqueline Carter said, “There is a leadership crisis” and then the room began buzzing when she followed up saying; 

• 77% of leaders think they do a good job of engaging their people.
• 88% percent of employees say their leaders don’t engage enough.
• 65% percent of employees would forgo a pay raise to see their leaders fired.

Carter’s research has identified startling findings about what employees and their leaders are feeling. At the same time, her research gives us data-proven solutions focused on the development of three core qualities within leaders:

1. Mindfulness 2. Selflessness 3. Compassion

WHAT IS A MINDFUL LEADER?

Mindfulness helps us clear the mental clutter,” says Carter. “It’s the ability to be fully present in this moment.” A mindful leader is able to self-manage, stay focused on their employees and the most important projects. All of this translates into increased loyalty and quality.

Mindful Tips:

• Be here now
• Stop multitasking
• Take the HBR Mindfulness assessment and tool

WHAT IS A SELFLESS LEADER?

A selfless leader is more concerned with the needs of his or her people, organization and society. The challenge is that ego can consciously or unconsciously influence a leader to support opportunities that confirm their own needs.

Selflessness Tips:

• Use less “I”, “me”, “my” and “mine”
• Acknowledge who contributed to your success
• E xpress gratitude – say thank you every day

WHAT IS A COMPASSIONATE LEADER?

Compassionate leaders build trust and loyalty by helping those around them and by bringing wisdom to discussions. They focus on strengthening their employees and their teams.

Compassion Tips:

• Take care of yourself
• Ask. “How can I be of benefit to…?"
• Do random acts of kindness